At dreamjilli, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a dreamjilli player in the Philippines.
Six principles that guide every data decision we make at dreamjilli.
Every piece of data transmitted between your device and the dreamjilli platform is protected by 256-bit SSL encryption — the same standard used by major Philippine banks. Your personal and financial information is never transmitted in plain text.
dreamjilli does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
dreamjilli processes all personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are fully respected and enforceable.
dreamjilli collects only the personal data that is strictly necessary to provide our services, comply with regulatory requirements, and keep your account secure. We do not collect data speculatively or for purposes beyond those stated in this policy.
Your personal data is not kept indefinitely. dreamjilli applies defined retention periods to all categories of personal data, after which data is securely deleted or anonymized. Retention periods are determined by legal obligations and operational necessity.
As a dreamjilli player, you have the right to access, correct, delete, and port your personal data at any time. You can also object to certain types of processing. These rights are available to you regardless of whether your account is active or closed.
This Privacy Policy ("Policy") describes how dreamjilli ("dreamjilli," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the dreamjilli online gaming platform at dreamjilli.org (the "Platform").
dreamjilli is committed to protecting the privacy and personal data of all players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering a dreamjilli account or using any part of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the dreamjilli Terms & Conditions, which govern your use of the Platform. Defined terms used in this Policy have the same meaning as in the Terms & Conditions unless otherwise stated.
Note: This Policy is written in English. If there is any inconsistency between this English version and any translated version, the English version shall prevail.
For the purposes of the Philippine Data Privacy Act of 2012, dreamjilli is the Personal Information Controller in respect of the personal data collected through the Platform. This means dreamjilli determines the purposes and means by which your personal data is processed.
dreamjilli has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. If you have any questions or concerns about how dreamjilli handles your personal data, you may contact the DPO using the contact details provided in Section 14 of this Policy.
Data Protection Officer: dreamjilli's DPO can be reached at the support email address listed in Section 14. All data privacy inquiries are acknowledged within 72 hours and resolved within 30 calendar days.
dreamjilli collects personal data from you in the following categories, depending on how you interact with the Platform:
When you create a dreamjilli account, we collect:
To comply with regulatory requirements and process withdrawals, we may collect:
When you make deposits or withdrawals, we collect:
dreamjilli does not store full card numbers or payment credentials on its own servers. Payment processing is handled by regulated third-party payment processors.
dreamjilli does not knowingly collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Sensitive data is stored with additional security controls and access restrictions.
dreamjilli uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your dreamjilli account; processing login and authentication. |
| Service Delivery | Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering customer support. |
| Identity Verification | Verifying your age (21+), identity, and payment methods in compliance with KYC and AML obligations. |
| Regulatory Compliance | Meeting obligations under Philippine gaming regulations, anti-money laundering laws, and data privacy law. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, multi-accounting, and unauthorized access. |
| Responsible Gaming | Monitoring gaming patterns to identify problem gambling indicators and enforcing player-set limits and exclusions. |
| Platform Improvement | Analyzing aggregated usage data to improve game offerings, site performance, and user experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications. |
| Legal Claims | Establishing, exercising, or defending legal claims in connection with your account or use of the Platform. |
dreamjilli will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
dreamjilli processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
dreamjilli does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom dreamjilli shares personal data are required to process that data only for the specified purpose and in accordance with applicable data privacy laws. dreamjilli does not permit third-party service providers to use your data for their own marketing purposes.
In the event of a merger, acquisition, or sale of all or part of dreamjilli's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
dreamjilli uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, security tokens, load balancing. | No |
| Functional | Remember your language preference, game settings, and responsible gaming tool configurations. | No |
| Analytics | Aggregate data on how players navigate the Platform, used to improve performance and user experience. | Yes |
| Marketing | Track engagement with dreamjilli promotions and measure the effectiveness of marketing campaigns. | Yes |
You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the Platform. Please note that disabling strictly necessary cookies may affect the functionality of the Platform.
dreamjilli does not use third-party advertising networks or cross-site tracking technologies that share your data with unaffiliated advertisers.
dreamjilli implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dreamjilli will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
While dreamjilli takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your dreamjilli login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
dreamjilli retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Legal obligation / AML regulations |
| KYC / Identity Documents | 5 years after account closure | Regulatory requirement |
| Financial Transaction Records | 5 years from transaction date | AML / tax compliance |
| Gaming Activity Logs | 3 years from session date | Regulatory / dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interest / legal claims |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Technical / Device Logs | 12 months from collection | Security / fraud prevention |
At the end of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by dreamjilli. These rights apply regardless of whether your account is currently active or has been closed.
You have the right to be informed about how dreamjilli collects and processes your personal data. This Policy fulfills that obligation.
You have the right to request a copy of the personal data dreamjilli holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data held by dreamjilli. You can update most account information directly from your account dashboard.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dreamjilli's legal retention obligations.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to dreamjilli's overriding legal obligations.
If you believe dreamjilli has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact dreamjilli's Data Protection Officer using the contact details in Section 14. dreamjilli will respond to all data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
The dreamjilli Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gaming. dreamjilli does not knowingly collect personal data from persons under the age of 21.
If dreamjilli becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered a dreamjilli account, please contact us immediately using the details in Section 14 so that we can take appropriate action without delay.
dreamjilli's primary data processing infrastructure is located within the Philippines. However, some of our third-party service providers — including cloud hosting providers and game content studios — may process personal data in other countries.
Where personal data is transferred outside the Philippines, dreamjilli ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include:
You may request further information about the safeguards applicable to any specific international transfer by contacting dreamjilli's Data Protection Officer.
dreamjilli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the dreamjilli Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed of how dreamjilli protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or dreamjilli's handling of your personal data, please contact our Data Protection Officer. All privacy-related inquiries are handled with strict confidentiality.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
dreamjilli is committed to working with you to resolve any privacy concern fairly and promptly. We recommend contacting our DPO in the first instance before escalating to the NPC, as most concerns can be resolved directly and more quickly through our internal process.
🔞 21+ Only. dreamjilli is strictly for players aged 21 years and above in accordance with Philippine law. Gambling can be addictive — please play responsibly. Visit our Responsible Gaming page for tools and support resources.